Frequently Asked Service Questions

Receive Expert Advice at Kia of Round Rock

When it comes to keeping your beloved Kia vehicle running smoothly, the various service and maintenance requirements can often lead to never-ending questions. At Kia of Round Rock, we're proud to help our community become better informed by answering some of the most common questions we receive. Don't see the answers you're looking for? Call our Service Center and our team can help find you the information for your specific questions.

How often does my oil need to be changed?

Kia oil change intervals vary based on powertrain and operating conditions, but typically occur around every 3,000 to 7,500 miles. Turbocharged powertrains may require service at frequent intervals. Plug-in hybrid models, however, may utilize time-based intervals due to lower engine usage. Check your Owner's Manual or contact our service team for what's recommended for your vehicle.

When do vehicle brakes need to be replaced?

Vehicle brake replacement intervals vary depending on your powertrain. In ideal circumstances, most Kia vehicles need replacement brake pads approximately every 20,000 miles. It's also recommended to replace your rotors around every 40,000 miles, in ideal circumstances. Some Plug-in Hybrid and EV models may have longer brake service intervals. Even so, we encourage periodic inspections to ensure no safety concerns exist.

Can I schedule Kia vehicle service online?

Drivers can conveniently schedule service online  to find a date and time that works best.  Alternatively, you can schedule service over the phone to speak with a member of our team.

What tire care services does my Kia need?

Kia vehicles, regardless of powertrain, need to have tire rotations, balancing, and alignments performed for optimal performance and safety. Over time, tires can become misaligned, wear unevenly, or develop issues that degrade fuel economy, traction, and stability. Commons signs you may need tire services include vibrations in the steering wheel, a lack of traction, and even increased road noise.

Do Plug-in Hybrids need maintenance?

Plug-in Hybrid (PHEV) vehicles require similar maintenance to traditional gasoline vehicles. There are a few changes to interval lengths between maintenance. Drivers may discover they need to replace parts at different rates than non-hybrid counterparts. Items such as brake pads commonly lasting longer due to regenerative braking capability. To better understand when to bring your PHEV to get serviced, check your Owner's Manual or give us a call.

Are there coupons available for service?

Yes, drivers can utilize our service and parts coupons to save on general maintenance, parts, and accessories at Kia of Round Rock. These offers rotate throughout the year to provide drivers with great deals on various services. We encourage you to keep an eye on these deals ahead of your next appointment.

Why should I use Genuine Kia Parts?

Genuine Kia Parts and Accessories are designed with the same information used to engineer your vehicle. This ensures you receive quality components that fit and operate like new. In addition, Genuine Kia Parts come with a 12-month Replacement Parts Limited Warranty, for added peace of mind while you're on the road. For complete details about the benefits of purchasing Genuine Kia Parts, please contact a member of our Parts Center.

Why service at Kia of Round Rock?

No matter how big or small your maintenance needs are, Kia of Round Rock is here to provide unparalleled support to help you keep your vehicle running smoothly. With the help of factory-trained technicians, we're proud to utilize Genuine Kia Parts and Accessories to repair your vehicle to manufacturer standards.

Receive Expert Care at Kia of Round Rock

From general upkeep to accessory installation, the Service Center at Kia of Round Rock is here to provide an exceptional service experience centered around transparency. When you visit us for service in Round Rock, we'll take the time to answer your questions, address your concerns, and develop solutions so you can get back to doing what you love. Contact a member of our Service Center to receive personalized support. Or, schedule your next service with our online appointment tool today!

  1. Kia of Round Rock

    600 Jeffrey Way
    Round Rock, TX 78665

    • Sales: 737-270-8450
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Get in Touch

  • Contact our Service Department at: 737-270-8451
  • Monday7:00AM-6:00PM
  • Tuesday7:00AM-6:00PM
  • Wednesday7:00AM-6:00PM
  • Thursday7:00AM-6:00PM
  • Friday7:00AM-6:00PM
  • Saturday7:00AM-5:00PM
  • SundayClosed